Carol
Village Manager
With decades of experience in the care sector, including specialist knowledge in dementia and mental health, our Village Manager brings warmth, expertise, and strong leadership to The Shires. Her background spans a wide range of care settings, and she is passionate about supporting residents to live independently while feeling safe, connected, and valued in the community.
Raul
Night Staff
Our dedicated night staff play a vital role in ensuring the safety, comfort, and wellbeing of residents throughout the night. With a calm and caring presence, they provide reassurance, respond to any needs, and help maintain a peaceful environment while the village rests. They are part of a wider, experienced team committed to high-quality care around the clock.
Rimsha
Marketing
Our Social Media and Marketing Manager is responsible for sharing the heart of village life at The Shires with the wider community. From capturing special moments and events to keeping families and friends updated, they help showcase everything that makes our village a welcoming and vibrant place to live. Their work ensures our message of care, connection, and community reaches both current and future residents.
Paula
Sales Associate
The Sales Executive at The Shires is the first and final point of contact for anyone purchasing an apartment. Known for a supportive and approachable style, they guide buyers through every stage of the process, making it as smooth and stress-free as possible. From initial enquiry to move-in day, they’re there to ensure each new resident feels confident, informed, and warmly welcomed.
Apple
Chef
With decades of experience in restaurants including a career at Roses where they rose from line cook to head chef, our chef brings skill, passion, and creativity to every meal at The Shires. Their specialty is Thai cuisine and they are especially known here for homemade soups and cakes. Using fresh ingredients and catering to a variety of tastes and dietary needs, they make mealtimes a warm and welcoming part of daily life.
Ollie
Bistro Front of House
Our Bistro Front of House team member creates a warm and welcoming atmosphere for residents and guests at The Shires. They provide attentive service, making sure everyone feels comfortable and enjoys their dining experience. With a friendly smile and a helpful attitude, they help make every visit to the bistro a pleasant one.
Stuart
Deputy Manager
With a notable career spanning over 15 years in luxury retirement living and care, and 20 years in hospitality and events, Stuart supports Carol the Manager in the daily oversight of village operations. His responsibilities include Food and Beverage, Activities and Events, and the Village Services Team, all while delivering friendly, efficient service and creating a welcoming atmosphere for residents, their families, and visitors alike. Drawing on unparalleled expertise and a refined approach to every aspect of community life, Stuart’s unwavering commitment to excellence, combined with genuine warmth, ensures that residents enjoy a lifestyle defined by comfort, elegance, and personalised care.
Lisa
Receptionist
Lisa is a warm and dedicated receptionist at The Shires Retirement Village, bringing over 15 years of experience in care and support. A true jack of all trades, she ensures every resident and visitor feels welcome and well looked after.
Ruth
Receptionist
With 10 years of experience, our receptionist is the friendly face welcoming everyone at The Shires. Skilled in providing excellent customer service, they handle enquiries, support residents, and keep the village running smoothly. Their warm and helpful approach ensures everyone feels valued and well looked after.